Question: Can non-members participate in the Trefoil Trunk program?
Answer: Absolutely! Just check the “New Member” box and you will become a Girl Scout for the 2020-2021 membership year. We will include a FREE Girl Scout Membership pin in your first Trefoil Trunk! You will also receive information on joining a local Girl Scout troop OR how to join a virtual Girl Scout troop.
Question: Do we have to pay up front? Or can we pay by the month.
Answer: You do not need to pay up front. When you sign up for a subscription for either 6 or 12 months you provide us with your credit card information and permission to bill your credit card each month. Your credit card will be billed the first week of each month for one month’s box and shipping.
Question: How long will the Trefoil Trunk program be available?
Answer: We anticipate a huge response and have developed a plan for the Trefoil Trunk program to continue at least through August 2021.
Question: What is the deadline to subscribe?
Answer: You can start a subscription at any time, but you must register and complete payment by the last day of the month to receive the following month’s box. For example, if you register and pay on August 31, 2020, you will receive the September 2020 box. If you register and pay on September 1, 2020 your subscription will begin with the October 2020 box. Due to the varied content for each program level, as well as the packing and shipping process, this deadline is firm.
Question: What program level is the Trefoil Trunk geared for?
Answer: The content of each Trefoil Trunk is curated for a specific program level. Each program level has its own box with contents specific to each program level.
Question: We have a multilevel troop and want to order them for all the girls. Which level box should we order?
Answer: Order the box for the program level of each individual girl. For the live event each month, girls will have the ability to do activities separately.
Question: What if my girl bridges to a new program level during her subscription period?
Please notify firstname.lastname@example.org at least one month in advance. For example, if your girl will bridge from Juniors to Cadettes in May and you would like the Cadette box delivered in May, please notify Tonya no later than March 31, so that the box for the new program level can be noted.
Question: Is there a discount on the price of the box if we subscribe for multiple girls?
Answer: The boxes are priced as low as possible to include the supplies, packaging, the cost of insignia (badges & journeys), as well as the custom Trefoil Trunk patch and the rockers that go with it. Unfortunately, we are unable to discount the boxes any further.
Question: Is there a discount on shipping if we subscribe for multiple girls?
Answer: If a minimum of five subscriptions are billed to a single payment source and shipped to a single address, we will pack the contents into individual bags; combine them into one large box; and ship them together, to reduce the shipping cost. Please contact email@example.com for a combined shipping estimate.
Question: If we choose the 6-month subscription, can we renew for the following 6 months?
Answer: Yes, absolutely. To ensure that every girl receives her box without interruption, renewals must be received and paid no later than the last day of the preceding month.