Digital Cookie FAQs
Digital Order Card FAQs
What is the Digital Cookie Program?
How do GSNCA Girl Scouts sign up to participate in Digital Order Card?
Parents will receive an email with a temporary link to the Digital Order Card. Parents will use the temporary link to create a password to log into the Digital Order Card. Parents will be requires to read and accept the Terms and Conditions. The email will be sent from Girl Scout Cookies (email@example.com) and the subject line: Register for the Digital Cookie Platform today”
Please Note: This registration email sometimes end up in the recipients SPAM/JUNK folder, so parents should check that folder for the email if they don’t see it in their inbox. After checking if the parent has not received the email, contact Customer care
If their Girl Scout is 12 years or younger: the parents will use their account to read and accept the Girl Scout Internet Safety Pledge with their daughter. Then they will work on the girl Digital Cookie Site together.
If their Girl Scout is 13 years or older: The parent will use their account to sign the girl up for her own account. Then she will receive an email with a temporary link to the Digital Order Card.
Do girls receive credit and do troops receive proceeds for boxes sold through Digital Order card?
Yes! All boxes sold by a girl- whether through traditional sales or her Digital Order Card- will count toward her earning recognitions. Troops will also earn proceeds on all packages sold by girls regardless of whether they are sold through traditional sales or the Digital Order Card.
How do cookies ordered on a girl’s Digital Order Card get recorded in ebudde?
Cookies that are ordered for direct ship or Operation Cookie Care
Package will be automatically recorded in ebudde as will the payments
for those orders.
The information from these transactions will flow directly from a girls Digital Order Card to her record in ebudde. Each transaction will have a unique order number and will be visible on the Girl Order tab, the troop’s transaction tab and the troop’s Sales Report.
What cookies are available for purchase on Digital Order Card?
Cookie available on the Digital Order card are the same as the ones available on the printed order card, Savannah Smiles, Trefoils, Do-si-Dos, Samoas, Tagalongs, Thin Mints, Smore’s and Toffee Tastic.
How do customers connect with a specific girl’s Digital Order Card? Can a customer search for a particular girls Digital Order Card?
Customers connect with girl’s Digital Order Card by receiving email from her. It is not possible to search for a girl using an internet search engine to connect to her Digital Order Card; contact with customers MUST be initiated by the girl.
What is the first day/last day a customer can place an order on a girls Digital Order Card?
December 18th, 2018 is the first day that North Central Alabama girl scouts can send emails inviting customers to view and place orders on her Digital Order Card. The Digital Order Card will be open until March 16th, 2019.
What are the shipping fees for boxes that are purchased for Digital Order Card?
|# Packages||Flat Rate|
Where can cookies ordered on a girls Digital Order Card be shipped to?
Cookies can be shipped to the lower 48 states. For an additional fee, cookies can be shipped to Alaska, Hawaii and APO/FPO addresses. Unfortunately, international shipping is not available.
How long will it take to received cookie ordered on Digital Order Card?
Cookies that are ordered should arrive within two to seven business days after the order has been placed.
Are there council jurisdictions on Digital Cookies?
No. Customers from outside Alabama can order from GSNCA Girl
Scout’s Digital Order Card and the monies earned will stay with the
Alabama troop and GSNCA.
Likewise customers in Alabama can place Digital Order Card order with a Girl Scout form another council and the monies will stay with that Girl Scout’s troop and the other council.
How will consumer data be secured/protected?
Digital Order Card is hosted by a top tier hosting company that provides best in class security for clients that require strict data security. Sensitive data, i.e.credit card numbers, are encrypted when transmitted and stored using industry standard algorithms.